Baptist Health Complaint Department
Complaints grievances will be promptly investigated.
Baptist health complaint department. Complaints and grievances. This notice describes the privacy practices of baptist healthcare system inc baptist health corbin baptist health floyd baptist health hardin baptist health la grange baptist health lexington baptist health louisville baptist health madisonville baptist health paducah baptist health richmond collectively referred to as baptist we our or us when you are. If you need help filing a grievance you may call the baptist health compliance department at 502 896 5021. Express a complaint or grievance regarding the quality of care or any violation of your rights as stated in florida law through the grievance procedure at this baptist health facility and or to the appropriate state licensing agency.
For more information regarding translations please contact wake forest baptist medical center department of language services at 336 713 2271. Mywakehealth mywakehealth wakehealth edu 855. Proudly resolving consumer concerns since 2004. If you are a patient and would like to report a concern or make a complaint please call risk management at 850 434 4820.
Customer service 1 866 309 2873 customer service 1 210 730 9600 baptist breast center atrium north central baptist. Having problems with baptist health system. Translation of written documents is available to all medical center staff and providers for purposes of patient care. Department of health and human services office for civil rights electronically through the office for civil rights complaint portal.
Additionally the following organizations may also be contacted with a grievance or concern about the quality of care performed at all baptist health locations. A lawsuit alleged baptist health knew about a previous complaint about sexual misconduct about one of its doctors before he was inappropriate with a patient in 2017. This line is answered by nurses who can provide general health advice and refer you to 336 716 wake 9253 for connection with a provider. File a complaint and get it resolved.
You may also file a civil rights complaint with the u s. Health on call if you have health related questions and do not have a primary care provider please contact health on call at 336 716 2255. Please call the baptist health patient advocate help line at 1 855 505 1424. 8900 north kendall drive miami florida 33176.