Army Alms Help Desk
The single point of contact for all questions and problems concerning the use and operation of the alms ddtc or dtfs.
Army alms help desk. These proponent organizations are required to provide adequate tier 2 and tier 3 help desk agent support. 24 7 365 days per year dsn. Contact the proponent course manager com to determine how the course is supposed to behave on the alms. If the system lost communication and won t update call the alms help desk and ask that they manually update your passing score and course completion.
For assistance click on this link. Online training instructions for atrrs registration and alms login pdf alms tips hints guide doc by phone. For live assistance contact the dls help desk at 1 877 251 0730. Army training help desk hours.
Select option 1 for the alms. The army training help desk the alms site performs best in internet explorer. Make the course visible to the learner in the alms training catalog. Our goal is to provide a quality customer support service by the highest degree of responsiveness and efficiency.
24 7 365 days per year dsn. The program director distributed learning system is a component of the program. If you are experiencing any difficulties with ces courses whether through chrtas or the alms please contact the army training help desk athd at athd mailds01 csd disa mil or call 1 877 251 0730 option 5. The official website of the united states army junior reserve officer training corps.
Set up the course structure in the alms. 1 800 275 2872 please listen to the audio menu for the alms option. Submit a trouble ticket or call toll free. I completed the course and passed the assessment with a score of 75 or above but alms is not recording my passing score.
You can also contact the army training help desk via the following. Online training instructions for atrrs registration and alms login pdf alms tips hints guide doc by phone. Athd will forward your request for help to the amsc help desk. Answer army training help desk athd tickets dealing with alms system problems in playing content.